Last updated: 23 July 2026
Pharmacy Weight Loss Clayton West
GPhC Registration No. 9012511
Last Updated: July 2026
We are committed to protecting your personal data and your right to privacy. This policy explains how we collect, use, and safeguard your information when you use our online pharmacy weight loss clinic. Please read this carefully before using our services.
Pharmacy Weight Loss Clayton West is a GPhC registered online pharmacy serving patients in Clayton West and across the UK. We operate as a data controller under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Our GPhC registration number is 9012511.
To provide safe and effective pharmacy services, we may collect the following categories of personal data:
Personal and contact information: Full name, date of birth, address, email address, and phone number.
Health and medical information: Medical history, current medications, weight, BMI, and any other health details required to assess your suitability for weight loss treatment. This is classified as special category data and is handled with the highest level of care.
Payment information: Billing details processed securely through our payment provider. We do not store full card details.
Technical data: IP address, browser type, device information, and pages visited on our website.
We use your personal data for the following purposes, based on lawful grounds under UK GDPR:
Providing healthcare services: To assess your eligibility for weight loss treatments, process your consultation, and have your prescription reviewed and approved by our pharmacist. Once approved, orders are dispatched with a delivery time of 1 working day.
Clinical safety: To maintain accurate medical records and ensure the medications we dispense are appropriate and safe for you.
Service communication: To send order confirmations, prescription updates, delivery notifications, and responses to your enquiries.
Legal compliance: To meet our obligations under pharmacy regulations, GPhC standards, and UK law.
Service improvement: To analyse how our website and services are used so we can improve the patient experience.
Our website uses cookies to ensure it functions correctly and to improve your browsing experience. Cookies are small text files stored on your device.
Essential cookies are necessary for the website to operate and cannot be disabled. Analytical cookies help us understand how visitors use our site. Preference cookies remember your settings and choices.
You can control cookie settings through your browser preferences at any time. Disabling certain cookies may affect the functionality of our website.
We do not sell or rent your personal data to any third party. We may share your data only in the following limited circumstances:
Healthcare professionals: Where clinically necessary, relevant health information may be shared with other healthcare providers involved in your care.
Service providers: Trusted third-party companies who support our operations, such as payment processors, delivery partners, and IT providers. These parties are contractually bound to handle your data securely and only for the purposes we specify.
Legal obligations: Where required by law, regulation, or a court order, we may disclose your information to the relevant authority.
All third parties we work with are required to maintain appropriate data protection standards.
We retain patient records for a minimum of 8 years in accordance with NHS and GPhC guidelines, or longer where required by law. After this period, your data is securely deleted or anonymised.
Under UK GDPR, you have rights regarding your personal data. You have the right to access a copy of the data we hold about you, to request corrections to inaccurate information, and in certain circumstances to request that your data be deleted or its use restricted. You also have the right to object to how we process your data and to receive your data in a portable format where applicable.
To exercise any of these rights, please contact us using the details below. We will respond to all data-related requests within 48 hours.
If you have any questions about this privacy policy, how we handle your data, or wish to exercise your data rights, please get in touch:
Pharmacy Weight Loss Clayton West
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk
We aim to respond to all data-related enquiries within 48 hours.